Excellent service
Explained the problem and told how it can be solved through self help
Please retain such wonderful staff
Explained the problem and told how it can be solved through self help
Please retain such wonderful staff
Response from the owner:Our techs are our lifeblood. Thanks for the kind words and great review!
Good work they fixed my elevator
Absolutely perfect. A very fine product, very professionally installed. I could not be more pleased. The stair lifts are beautiful and custom made for our home. 2 separate lifts, installed in under a day. I'm so glad we decided to do this!
Tech was ontime very professional and knowledgeable loved the organization as usual 10 out of 10
Response from the owner:So happy to hear you were satisfied Thank you Terry!
Brandon and his assistant were so kind and professional. I will be using your company from now on. Many thanks!
Always prompt, courteous, and professional. Technician fully explains service findings and necessary work. Highly recommend!
Response from the owner:Happy to be servicing your elevator. Thank you for the review!
Superb company and Services provided. On time, knowledgeable, great communication and professionalism. They know the UPS and DOWNS of the Elevator Business! I will always use Brian and his crew for my home elevator service. Other companies out there I've used have predatory billing practices or just non responsive. Brian sent his tech's Dave and Steve to my home. They just completed a big upgrade/repair. My lift has never run better! Shout out to the Executive administrator Lynn in the office. I never had to call for any updates or information because she kept me informed always without me having to ask.
Thanks! Finally a business that does it right. Great job and Great company! 👌 👍🏻
Thanks! Finally a business that does it right. Great job and Great company! 👌 👍🏻
Response from the owner:Love a good elevator pun Dan. Thanks for the uplifting review! Your pun really elevated our day! We're thrilled you had such a positive experience with us. If you ever need anything in the future, don’t hesitate to press our button! 😄"
I worked with Elevator Works on a small commercial project in Frederick County, MD. Their communication and professionalism were top-notch and I really appreciated their flexibility with changing timelines. It was a real pleasure to work with them.
This is the second time we have used Elevator Works to maintain our elevator. They do a great job. The team arrived on time, completed the inspection work quickly, rescued all the cat toys that had fallen down the elevator shaft. The technicians were quite pleasant and knowledgeable. I highly recommend them.
Excellent service
Thorough and solved all issues
Highly recommend
Thorough and solved all issues
Highly recommend
Response from the owner:Thanks for choosing Elevator Works Ken!
The technicians were extremely knowledgeable, professional, friendly and provided prudent recommendations for future maintenance.
On time, friendly staff, and good repair work. I highly recommend this team.
The technicians were on time, knowledgeable and thorough. Highly recommended. When there was a complication, they made it right and stayed with the project until it was done well.
Technician was very knowledgeable, friendly and provided a lot of information about the lift for a first time owner. Price was reasonable and provided valuable service.
I am very pleased with the efficient work and through follow-through on all my concerns.
I'm truly happy with the care and attention he has provided.
I'm truly happy with the care and attention he has provided.
Very well done work. Great guy. Came on time. Very happy
Response from the owner:Thanks Bob! Thanks for choosing us to work on your lift.
Professional, thorough, informative, very fair pricing
Excellent !!! Great response time, great service, very professional. Nice people.
Response from the owner:Thanks Dominic we appreciate you!
efficient use of time and very conscientious
Fair price - responsive - excellent, honest professional technician
Brandon was on time, courteous, friendly, professional and so knowledgable about residential elevators. His customer service is outstanding as well.
Elevator Works continues to provide on-time high quality service!
Response from the owner:Thanks for the review Stacey! We appreciate your business and thanks for choosing Elevator Works!
They came on time and did a great job. Thank you
It was the most positive experience I’ve had with an elevator company and validates my choice. The technicians, Brandon and Nick, were professional, polite and transparent. The service arranger, Lynn, was likewise.
Expert service. Kind and careful technician. We would highly recommend this company. The service technicians could not have been any nicer or more helpful. They are gems. They kept in contact with me until they arrived and explained clearly what the service was they had performed and gave us extra tips and advice on how to care for our elevator.
Response from the owner:Thank you Amy for the kind words!
Technicians are top notch….service experiences have been responsive and on time.
Response from the owner:Thanks Jim!
Wow what a present surprise!!went on Google found Elevator works ,they sent Brian (thank God) and finally after ten years and hundreds of fuses and also getting stuck in the elevator I finally feel safe and secure!! It’s nice to have gotten lucky with Brian(he takes pride in his work and is intelligent oh”and he doesn’t give up” also they give you a fair shake ! They don’t go for the jugglier vain!! Thanks again! First time using this company will always use them now Thanks Marty
Everything was perfect. The guys were very professional and helpful with learning how to use the stair lift. Would highly recommend the company.
The repairman came, was professional and efficient. Fifteen minutes at $295 was very steep for my elderly widowed mother trying to survive on SS. My sons saw what the repairman did, which was helpful, so hopefully if this happens again, they can take care of it. The office staff was a pleasure also to work with via telephone.
I want to say I would HIGHLY RECOMMEND your services! Today the gentlemen came back, explained to me what happened, gave me options. Once we determined the best option they did the repair. They were very helpful, professional, personable and efficient. Your company stood by their work! They were GREAT. I do understand the pricing it was just tight for us. Thank you!
I want to say I would HIGHLY RECOMMEND your services! Today the gentlemen came back, explained to me what happened, gave me options. Once we determined the best option they did the repair. They were very helpful, professional, personable and efficient. Your company stood by their work! They were GREAT. I do understand the pricing it was just tight for us. Thank you!
Response from the owner:Thank you for the review Sherri. I am sorry you don’t feel our rates are fair however, our prices are disclosed prior to scheduling service. The speed in which we were able to fix the lift is due to the fact that we have licensed, trained elevator technicians who have over 10 years experience in the field. We usually are able to respond to service calls same day and offer great customer service. We are competitively priced for our industry and hope that we will be your first choice for all of your service needs in the future. Thank you for your business and the review!
Service was excellent. Very pleased and satisfied on how they supported us; first via phone trying to help immediately and latter with the maintenance and battery change visit. Thank you!
Very thorough and prodessional
No doubt a great group of people to work with. They did what they said they were going to do for the price they said it would cost. They stand behind their work, they’re accountable!
Response from the owner:Thanks Tom, we are glad you have enjoyed our service thus far. Looking forward to your installation coming up soon!
The folks from Elevator Works are thorough and professional and easy to work with. I would definitely call them first if I needed any work done on my elevator.
The team at Elevator Works is one of the best that I have had the pleasure of interacting with. They are incredibly responsive, courteous, and professional whether in-person or over the phone. Brandon and Steve always took excellent care of us, and I truly appreciate their willingness to always go above and beyond. I highly recommend Elevator Works!
"I highly recommend Elevator Works for their exceptional service! Brandon and Nick, the techs who serviced our residential elevator, provided outstanding service. They were not only knowledgeable and professional but also very courteous and efficient. They took the time to explain everything clearly and ensured that our elevator was in perfect working order before they left. I'm impressed with their expertise and dedication to customer satisfaction. Thank you, Elevator Works, Brandon, and Nick, for a job well done!"
Response from the owner:Rob thank you for the kind words and great review. We are so happy to provide you with this service and will be sure Brandon and Nick see this most excellent review. Thanks!
As usual, Elevator Works was timely, professional, and provided excellent service!
Response from the owner:Thank you Stephanie!
Always on time. They fixed the elevator.
Response from the owner:Thank you for the review Caren!
Great customer service. Very pleased.
Response from the owner:We are happy you enjoyed our service. Thanks Chris!
