Reviews

Great and fast

Very responsive and knowledgeable!!!

Always professional and address the root problem

Excellent service, as usual.

Excellent communication service today by Elevator Works! They were prompt, thorough, and explained everything clearly. I had been looking around for an elevator service technician in Northern Virginia but was having difficulty getting in touch with the companies that pop up when you do a search for "elevator maintenance" in this area. Luckily, I happened to see a flyer from Elevator Works and they were able to get me scheduled right away. I highly recommend them to anyone in Northern Virginia looking for routine elevator maintenance.

Elevator Works was shockingly responsive, detailed, informative, and organized. They have and continue to provide outstanding service post installation. I plan to work with Elevator Works on a second chairlift installation this summer! I couldn't be happier with their work and how nice they are to interact with.

Duane Rollins
General Manager
Grosvenor Park II Condominium
10500 Rockville Pike, North Bethesda, MD 20852

Fair price - responsive - excellent, honest professional technician

Excellent service
Explained the problem and told how it can be solved through self help
Please retain such wonderful staff

Good work they fixed my elevator

Absolutely perfect. A very fine product, very professionally installed. I could not be more pleased. The stair lifts are beautiful and custom made for our home. 2 separate lifts, installed in under a day. I'm so glad we decided to do this!

Tech was ontime very professional and knowledgeable loved the organization as usual 10 out of 10

Brandon and his assistant were so kind and professional. I will be using your company from now on. Many thanks!

Always prompt, courteous, and professional. Technician fully explains service findings and necessary work. Highly recommend!

Superb company and Services provided. On time, knowledgeable, great communication and professionalism. They know the UPS and DOWNS of the Elevator Business! I will always use Brian and his crew for my home elevator service. Other companies out there I've used have predatory billing practices or just non responsive. Brian sent his tech's Dave and Steve to my home. They just completed a big upgrade/repair. My lift has never run better! Shout out to the Executive administrator Lynn in the office. I never had to call for any updates or information because she kept me informed always without me having to ask.
Thanks! Finally a business that does it right. Great job and Great company! 👌 👍🏻

I worked with Elevator Works on a small commercial project in Frederick County, MD. Their communication and professionalism were top-notch and I really appreciated their flexibility with changing timelines. It was a real pleasure to work with them.

This is the second time we have used Elevator Works to maintain our elevator. They do a great job. The team arrived on time, completed the inspection work quickly, rescued all the cat toys that had fallen down the elevator shaft. The technicians were quite pleasant and knowledgeable. I highly recommend them.

Excellent service
Thorough and solved all issues
Highly recommend

The technicians were extremely knowledgeable, professional, friendly and provided prudent recommendations for future maintenance.

On time, friendly staff, and good repair work. I highly recommend this team.

The technicians were on time, knowledgeable and thorough. Highly recommended. When there was a complication, they made it right and stayed with the project until it was done well.

Technician was very knowledgeable, friendly and provided a lot of information about the lift for a first time owner. Price was reasonable and provided valuable service.

I am very pleased with the efficient work and through follow-through on all my concerns.
I'm truly happy with the care and attention he has provided.

Very well done work. Great guy. Came on time. Very happy

Professional, thorough, informative, very fair pricing

Excellent !!! Great response time, great service, very professional. Nice people.

efficient use of time and very conscientious

Brandon was on time, courteous, friendly, professional and so knowledgable about residential elevators. His customer service is outstanding as well.

Elevator Works continues to provide on-time high quality service!

They came on time and did a great job. Thank you

It was the most positive experience I’ve had with an elevator company and validates my choice. The technicians, Brandon and Nick, were professional, polite and transparent. The service arranger, Lynn, was likewise.

Expert service. Kind and careful technician. We would highly recommend this company. The service technicians could not have been any nicer or more helpful. They are gems. They kept in contact with me until they arrived and explained clearly what the service was they had performed and gave us extra tips and advice on how to care for our elevator.

Technicians are top notch….service experiences have been responsive and on time.

Wow what a present surprise!!went on Google found Elevator works ,they sent Brian (thank God) and finally after ten years and hundreds of fuses and also getting stuck in the elevator I finally feel safe and secure!! It’s nice to have gotten lucky with Brian(he takes pride in his work and is intelligent oh”and he doesn’t give up” also they give you a fair shake ! They don’t go for the jugglier vain!! Thanks again! First time using this company will always use them now Thanks Marty

Everything was perfect. The guys were very professional and helpful with learning how to use the stair lift. Would highly recommend the company.

The repairman came, was professional and efficient. Fifteen minutes at $295 was very steep for my elderly widowed mother trying to survive on SS. My sons saw what the repairman did, which was helpful, so hopefully if this happens again, they can take care of it. The office staff was a pleasure also to work with via telephone.
I want to say I would HIGHLY RECOMMEND your services! Today the gentlemen came back, explained to me what happened, gave me options. Once we determined the best option they did the repair. They were very helpful, professional, personable and efficient. Your company stood by their work! They were GREAT. I do understand the pricing it was just tight for us. Thank you!

Service was excellent. Very pleased and satisfied on how they supported us; first via phone trying to help immediately and latter with the maintenance and battery change visit. Thank you!

Very thorough and prodessional

No doubt a great group of people to work with. They did what they said they were going to do for the price they said it would cost. They stand behind their work, they’re accountable!