Reviews

Expert service. Kind and careful technician. We would highly recommend this company. The service technicians could not have been any nicer or more helpful. They are gems. They kept in contact with me until they arrived and explained clearly what the service was they had performed and gave us extra tips and advice on how to care for our elevator.

Brandon and Oleg were a delight, conveying personal warmth and elevator expertise. It was a delight to watch them work. Two enthusiastic thumbs up for my first meeting with Elevator Works technicians!

Service was on time, informative, very friendly, and elevator feels much smoother. Definitely recommend and will use again

In and out bada boom bada bing!

Prompt Great friendly service !

David from Elevator Works did an excellent job replacing the junction board on our elevator. He arrived on time, was very polite, and explained everything clearly. The repair was completed efficiently, and the elevator has been working perfectly since. Overall, it was a great experience, and I would definitely use Elevator Works again in the future.

The crew arrived exactly on time and they were ready to go. They put tarps on all floor areas and moved any furniture that was in proximity to the demolition project. The team was courteous, focused, professional and rapid. The old elevator was totally removed by early afternoon...ahead of schedule. They have my strongest possible endorsement.

great technicians and a very professional job .

The technicians were on time, knowledgeable and thorough. Highly recommended. When there was a complication, they made it right and stayed with the project until it was done well. Some months later, we had an issue with the elevator and needed emergency service. They were there within a few hours and got us running again. Highly recommended. They know what they're doing.

Excellent efficient and quick
Found problem and took care of it
Guys were respectful and explained everything- I even saw them cleaning the elevator

Elevator Works came in and repaired our elevator which had been inspected by another elevator company a month ago and yet, the door mysteriously would not close so the elevator was unusable a month after the visit. Consequently, we now have a new elevator maintenance company - Elevator Works.

Brandon and Nick were very thorough and explained everything they were doing. I feel the elevator has been examined well and is operating fine.

Right on time, affable, knowledgeable, can't ask for more. Identified the issue and fixed it. Emergency service two hour response time to arrival

Excellent service! I was overwhelmed by how well Elevator Work provided service for our home elevator, from the office secretary to the technician. After making and appointment I was kept up to date on the arrival time and was even sent a picture of the technician who was going to provide the service. I will continue to use this wonderful company.

Brandon was wonderful. Careful and a good communicator. Would definitely use Elevator Works again.

Honest, efficient and reasonably priced.

Brandon took time after assessments of our elevator to explain options. We felt the team took the time needed, no rushing. Prior to arrival, we received a courtesy call with arrival time. It was within scheduled window. Team was knowledgeable and competent.

Brandon was excellent. He was professional but very friendly.He took his time and explained everything.

Great company to work with.

Update *10/11/25*

Had an issue with the elevator - self inflicted - on a Saturday. Called and they were awesome and did a same day, weekend, repair - they truly go above and beyond, and are always honest, and take the time to explain the issue. Thanks guys!!

Orig review:
Wow! 🙂 Brian & Brandon were AWESOME!!! They got our elevator working again. I genuinely appreciated their professionalism and for taking the time to explain everything to me. They went above and beyond and even outlined the key things to know about the elevator. If you need service done, these are your guys!! Thanks again.

Great job. On time, helpful and knowledgable. a+

Fair price - responsive - excellent, honest professional technician

Great service willing to explain what I should do very friendly you can count on them

The level of service was incredible. The technician (Brandon) was not just thorough but did a great job of teaching how things work. Lynn in the office was also extremely helpful. I can’t recommend them enough for your elevator needs

They came on time and did a great job. Thank you

Service tech was very knowledgeable and professional. He took the time to explain the service call. I will sign up for the three year contract because of the overall service from Lynn and now with Brandon.

Brandon Wildberger was prompt and courteous. He answered all our questions with ease. We look forward to seeing him when the 3rd party inspector arrives. We comfort knowing that Brandon is knowledgeable & professional.

Prompt, professional and explained everything thoroughly.

Service was very prompt, the techinician was very pleasant, courteous, very sensitive to our needs and went out of his way to help.

Brandon was phenomenal. When I first called (after 8p, expecting to get voicemail), Brandon talked with me for 15 minutes to patiently answer all my questions. The service visit was both educational and productive. He was able to fix a few things on the spot at no charge and talked me through my maintenance options. Highly recommend.

Very professional and efficient.

Brandon & Steve were great at repairing & servicing our elevator in a timely manner. Both were very professional, polite and helpful. Liz, in the home office, was very helpfu in scheduling and followup.......excellent in communicating with us. We highly recommend Elevator Works

Tech was on time very professional and knowledgeable loved the organization as usual 10 out of 10

Excellent customer service, friendly and knowledgeable. Will recommend Elevator Works to friends and family.